Shipping, privacy and data protection

LEGAL WARNING

 

We thank you for having decided to visit us. We want your experience on the site to be the best possible.

To access our services, you declare that you are of legal age and that you have the legal capacity to act in accordance with your national law.

The access and navigation on the website, or the use of its services, implies the express and complete acceptance of these and each one of the present General Conditions, including both the Particular Conditions fixed for certain promotions and the Policy of Privacy and Cookies, relative to the purposes of the processing of the data you provide us. Please, we recommend that you read them carefully.

1.- Legal Information.

In compliance with Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the identifying data of the owner of the Web Portal are:

TRAMUNTANA AVENTURA, S.L.U.

c/ SEGURA  Nº13 BAJO DERECHA

03004 Alicante

B54470091

Registered in the commercial register of Alicante Volume 3424, foli: 77 Page A-119772 Incription: 2nd

For any questions or inquiries, you can contact us through Telf: 616351506, e-mail: info@tramuntanaaventura.es

The access to implies the express acceptance of the User to these General Conditions of Use, which may be modified or replaced by the owner at any time and without prior notice.

2.- General Conditions of Use.

The following General Conditions regulate the use and access to the Web portal, whose purpose is to be the gateway to TRAMUNTANA AVENTURA, S.L.U., offering users information, services and content via the Web. Through the website, the User has access to information about specific products and services, tools and applications.

The data and information about products or services, prices and features or other relevant information offered through the website are made, provided and updated by Suppliers and third companies. TRAMUNTANA AVENTURA, S.L.U. is not, in any case, responsible for said data and information nor assumes any obligation over them.

The User undertakes to make appropriate use of the contents, services, applications and tools that are accessible, subject to the Law and these General Conditions of Use and, where applicable, to the Particular Conditions that may be established for access to certain services and applications, respecting at all times the other Users of the same.

In case of total or partial non-compliance by the User with these General Conditions of Use, TRAMUNTANA AVENTURA, S.L.U. reserves the right to deny access to the User without prior notice.

3.- General Obligations of the User.

The User, by accepting these General Conditions of Use, is expressly obligated to:

– Not perform any action intended to harm, block, damage, disable, overload, temporarily or permanently, the functionality, tools, content and / or infrastructure of the website, in a way that prevents normal use.

– Custody and maintain the confidentiality of the access codes associated with your User name, being responsible for the use of such personal and non-transferable access codes by third parties.

– Do not introduce or make injurious or slanderous content, either of other Users or third parties outside TRAMUNTANA AVENTURA, S.L.U ..

– Do not use any of the materials and information contained in this Website for illicit purposes and expressly prohibited in these General Conditions of Use, as well as the particular conditions that, where appropriate, are established for certain applications and / or utilities and that are contrary to the rights and interests of TRAMUNTANA AVENTURA, SLU, its users and / or third parties.

– Not offer or distribute products and services, or advertise or unsolicited commercial communications to other Users and visitors of TRAMUNTANA AVENTURA, S.L.U ..

The User shall be liable for all damages and losses of any kind that TRAMUNTANA AVENTURA, S.L.U. or any third party may suffer as a result of the breach of any of the obligations to which it is subject by virtue of these “General Conditions of Use” or the law in relation to accessing and / or using the page.

4.- Intellectual and Industrial Property.

The website, the pages it comprises and the information or elements contained therein (including texts, documents, photographs, drawings, graphic representations, among others), as well as logos, trademarks, trade names or other distinctive signs, are protected for intellectual or industrial property rights, of which TRAMUNTANA AVENTURA, SLU owns or holds authorization for its use and public communication of the legitimate holders thereof.

The User undertakes to use the contents in a diligent and correct manner, in accordance with the law, morality and public order. TRAMUNTANA AVENTURA, S.L.U. authorizes the User to view the information contained in this website, as well as to make private reproductions (simple download and storage activity in their computer systems), as long as the elements are intended for personal use only. In no case shall this mean an authorization or license on the property rights of TRAMUNTANA AVENTURA, S.L.U. or of the legitimate holders thereof.

The User is not authorized to proceed with the distribution, modification, assignment or public communication of the information contained in this Website in any form and whatever its purpose.

5.- Links.

The connections and links to third-party websites or web pages have been established solely as a utility for the User. TRAMUNTANA AVENTURA, S.L.U. is not, in any case, responsible for them or their content.

TRAMUNTANA AVENTURA, S.L.U. does not assume any responsibility derived from the existence of links between the contents of this site and contents located outside of it or any other mention of content external to this site. Such links or mentions have an exclusively informative purpose and, in no case, imply the support, approval, commercialization or any relationship between TRAMUNTANA AVENTURA, S.L.U. and the persons or entities author and / or managers of such content or owners of the sites where they are located.

To make links with the Web page will be necessary the express authorization in writing of the owners of the portal.

6.- Responsibility.

TRAMUNTANA AVENTURA, S.L.U. does not guarantee the continued access, nor the correct visualization, download or utility of the elements and information contained in the pages of the portal that may be impeded, hindered or interrupted by factors or circumstances beyond their control or beyond their control, nor of those that are produced by the existence of computer viruses on the Internet.

TRAMUNTANA AVENTURA, S.L.U. does not assume any responsibility for damages, losses, losses, claims or expenses, caused by:

(i) Interferences, interruptions, failures, omissions, delays, blockages or disconnections, caused by errors in the telecommunication lines and networks or for any other cause beyond the control of TRAMUNTANA AVENTURA, S.L.U ..

(ii) Illegitimate intromissions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other;

(iii) Improper or inappropriate use of the website of TRAMUNTANA AVENTURA, S.L.U.

(iv) Security or navigation errors caused by a malfunction of the browser or by the use of non-updated versions.

TRAMUNTANA AVENTURA, S.L.U. is not responsible or in any case will respond to users and third parties about acts of any third party outside TRAMUNTANA AVENTURA, S.L.U. that entails or may involve the performance of acts of unfair competition and illegal advertising or infringement of intellectual and industrial property rights, business secrets, contractual commitments of any kind, rights to honor, personal privacy and family and image, property rights and all other nature belonging to a third party by reason of the transmission, dissemination, storage, provision, reception, acquisition or access to content.

7.- Protection of Personal Data.

All the policy of processing personal data will be found in the Privacy Policy, which is an integral part of these General Conditions but which, for simplicity, you will find after point 8.

8.- Legislation.

The present Legal Notice and its terms and conditions will be governed and interpreted in accordance with Spanish Legislation. The user, by the mere fact of accessing the website or obtaining the status of a registered user, irrevocably grants his consent to the competent courts by default to hear any legal action arising from or related to these conditions, or with your use of this Site or the navigation made by it.

If any clause or section of these General Conditions, which is not essential for the existence thereof, is declared null or unenforceable, the validity of the remaining clauses will not be affected.

PRIVACY – EXTENDED INFORMATION

The Privacy Policy is part of the General Conditions that govern this Website.

Who is responsible for the processing of your data?

TRAMUNTANA AVENTURA, S.L.U.

Address: CALLE SEGURA Nº13 BAJO DCHA

C.P. 03004 Alicante.

CIF: B54470091

Tel: 616351506

Mail: info@tramuntanaaventura.es

You can contact us in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it, and if you have registered and access your account or profile, you Will be informed of the changes.

If you are one of the following groups, consult the following information:

+ WEB OR EMAIL CONTACTS

What data do we collect through the Web?

We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with information in the contact form, you will identify yourself in order to contact you, if necessary.

Answer your questions, requests or requests.

Manage the requested service, answer your request, or process your request.

Information by electronic means, that relate to your request.

Commercial information or events by electronic means, as long as there is express authorization.

Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy

The acceptance and consent of the interested party: In those cases where to complete an application it is necessary to fill in a form and click on the submit button, the completion of which will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause annexed to said form or acceptance of the privacy policy.

All our forms have the symbol * in the mandatory data. If you do not provide these fields, or do not check the acceptance policy checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”

+ NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the Web, you can subscribe to the Newsletter, if you provide us with an email address, to which the same will be sent.

We will only store your email in our database, and will proceed to send you emails periodically, until you request the cancellation, or stop sending emails.

You will always have the option to unsubscribe, in any communication.

Manage the requested service.

Information by electronic means, that relate to your request.

Commercial information or events by electronic means, as long as there is express authorization.

Perform analysis and improvements in mailing, to improve our business strategy.

Acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click on the submit button. This will necessarily imply that you have been informed and have expressly granted your consent to the receipt of the newsletter.

If you do not check the acceptance policy checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”

+ CLIENTS

What data do you use?

Preparation of the budget and monitoring thereof by means of communications between both parties.

Information by electronic means, that relate to your request.

Commercial information or events by electronic means, as long as there is express authorization.

Manage administrative, communications and logistics services performed by the Responsible.

Billing and declaration of the appropriate taxes ..

Make the corresponding transactions.

Control and recovery management.

+ QUALITY SURVEYS

What data do we use from the surveys?

Assess the degree of quality in the service provided

Improve the services offered, by virtue of compliance with ISO

The legal basis is the express consent of the respondent.

+ PROVIDERS

What data do we use as a provider?

Information by electronic means, that relate to your request.

Commercial information or events by electronic means, as long as there is express authorization.

Manage administrative, communications and logistics services performed by the Responsible.

Billing.

Make the corresponding transactions.

Billing and declaration of timely taxes.

Control and recovery management.

The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer your products by any means.

+ CONTACTS SOCIAL NETWORKS

What data do we use from social networks?

Answer your questions, requests or requests.

Manage the requested service, answer your request, or process your request.

Connect with you and create a community of followers.

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/privacy-policy

Google * http://www.google.com/intl/es/policies/privacy/

* (Google+ and YouTube)

How long are we going to keep personal data?

We can only consult or cancel your data in a restricted way when having a specific profile. We will treat them as long as you leave us following us, being friends or giving “like”, “follow” or similar buttons.

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

+ PLAINTIFFS OF EMPLOYMENT

What data do we use from your CV?

Organization of selection processes for hiring employees.

Cite yourself for job interviews and evaluate your candidacy.

If you have given us your consent, we can assign it to collaborating or related companies, with the sole purpose of helping you find a job.

If you check the acceptance checkbox of the privacy policy, you give us your consent to assign your job application to the entities that make up the group of companies with the aim of including you in their personnel selection processes

Likewise, we inform you that one year after receipt of your curriculum vitae, we will proceed to its safe destruction.

The legal basis is your unequivocal consent, when you send us your CV.

Do we include personal data of third parties?

No, as a general rule we only treat the data provided by the owners. If you provide us with data from third parties, you must first inform and request your consent to said Persons, or otherwise you will exempt us from any responsibility for the breach of this requirement.

And data of minors?

We do not process data for children under 14 years of age. Therefore, refrain from providing them if you do not have that age or, where appropriate, to provide data from third parties that do not have the aforementioned age. TRAMUNTANA AVENTURA, S.L.U. He is exempt from any responsibility for the breach of this forecast.

Will we make communications by electronic means?

They will only be made to manage your request, if it is one of the means of contact you have given us.

If we carry out commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data that we manage, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid loss, misuse, alteration, unauthorized access and Theft of Personal Data.

To which recipients will your information be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, the State Agency of the Tax Administration and banks and financial entities will be informed of the collection of the service provided or product purchased as those responsible for the treatment necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in your environment, always with maximum security.

When we order it, the web development and maintenance company or the hosting company will have access to our website. They will have signed a contract to provide services that requires them to maintain the same level of privacy as we do.

Any international transfer of data when using American applications, will be attached to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.

What rights do you have?

To know if we are treating your data or not.

To access your personal data.

To request the rectification of your data if they are inaccurate.

To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.

To request the limitation of the treatment of your data, in some cases, in which case we will only keep them in accordance with current regulations.

To carry your data, which will be provided in a structured, commonly used or mechanical reading format. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.

To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not treated you correctly.

To revoke consent for any treatment for which you have consented, at any time.

If you modify any information, we thank you for sharing it to keep them updated.

Do you want a form for the exercise of Rights?

We have forms for the exercise of your rights, ask for them by email or if you prefer, you can use the ones elaborated by the Spanish Data Protection Agency or third parties.

These forms must be signed electronically or accompanied by a photocopy of the DNI.

If someone represents you, you must attach a copy of your ID, or sign it with your electronic signature.

The forms can be presented in person, sent by letter or by mail at the address of the person responsible at the beginning of this text.

How long did it take to answer the Exercise of Rights?

It depends on the right, but at most one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we treat cookies?

If we use other types of cookies that are not necessary, you can consult the cookies policy in the corresponding link from the beginning of our website.

How long are we going to keep your personal information?

Personal data will be maintained while you are still connected with us.

Once you dissociate, the personal data processed in each purpose will be maintained during the legally stipulated deadlines, including the period in which a judge or court may request them, taking into account the limitation period for legal actions.

The data processed will be maintained as long as the aforementioned legal deadlines do not expire, if there is a legal maintenance obligation, or if the legal term does not Exist, until the interested party requests their suppression or revocation of the consent granted.

We will keep all the information and communications related to your purchase or to the provision of our service, while the guarantees of the products or services last, to attend to possible claims.